Tuesday, October 29, 2013

Cooper Grace Ward Sees Success with Intapp Open for New Business Intake

Cooper Grace Ward, a leading Australian law firm, has chosen Intapp Open to replace its legacy business intake software and has successfully implemented the product.

Said the Firm's IT Director, Jason Mills:
  • "Delivering outstanding service to our organisation is the mission of our IT team. The Intapp Open foundation services approach allowed our team to quickly learn the intake platform, and then quickly build, modify and update workflows to respond to our changing requirements, without relying on the vendor or expensive consultants. The 'teach to fish' services model is a breath of fresh air in the industry."
Today, multiple trends are pressuring firms to improve how they evaluate and engage new business. These trends include clients with increasing expectations, and a risk landscape with evolving regulatory rules, compliance requirements and professional standards. In response, firms are looking to increase the sophistication, efficiency and agility of their business inception and conflicts management processes to enhance internal efficiency, reduce risk and improve lawyer productivity.

Intapp Open delivers a fresh approach to new business acceptance (intake business process management and conflicts clearance). It offers unique features, including a flexible business rules engine that enables effective management of practice-specific matter evaluation procedures as well as conflicts clearance practices that may be centralised, distributed among lawyers and practice heads, or both, depending on firm preferences. It doesn't require firms to wrestle with development tools or write a single line of custom code, while providing an architecture that simplifies change management, data integration and system automation.

Commenting on Cooper Grace Ward's Successful Implementation, Intapp Risk Practice Group Head Pat Archbold Added:
  • "We're delighted to see the success of Cooper Grace Ward, the latest firm to implement Intapp Open for new business intake. With Intapp Open, we aim to empower firms to easily configure, manage and extend business inception processes themselves, without forcing dependency on external vendors and requiring constant professional services investment. And this approach, which puts customer interests first, continues to resonate across the legal industry."
Visit Intapp.com for more information on how Intapp Open enhances law firm new business intake  and to request more information or a demonstration.

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