Wednesday, August 30, 2017

For the Record (More Swap-outs of LegalKEY and ARM)

FileTrail is in the news again, noting recent LegalKEY and Autonomy/iManage records migration projects. In this case, Osler and Miller & Martin: "Law Firms Choose FileTrail to Replace ARM and LegalKEY" --
  • According to Osler’s CIO, Peter Bier: "After extensive research and product evaluations we chose FileTrail to replace ARM for our records management system. FileTrail’s deep expertise in the field of records management and its integration with such key vendors as Iron Mountain and iManage made it a front runner in our evaluation. The deciding factor for us was FileTrail’s workflows and interface, which our professionals found to be highly intuitive and efficient. We are looking forward to working with FileTrail on the implementation to manage retention of both physical and electronic items."
  • Jenny Sanders Plunkett, Miller & Martin’s Director of Business Intake and Records, said: "We chose FileTrail to replace LegalKEY because of their user interface and commitment to development of the product. We are looking forward to working with FileTrail on the implementation and integration with iManage to manage retention, disposition and deletion of both physical and electronic items."
  • "In recent years, Miller & Martin joined the long list of law firms that made the switch from LegalKEY due to an ongoing lack of support. As they looked for a replacement, FileTrail’s solution stood out."
For more detail on Osler's journey to improve risk controls, see this video interview on their decision to adopt Intapp Open for new business intake and conflicts management:

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